Yesterday, I wrote the diary "A Software "Synergy" is great".
To tell you the truth, I didn't work this software, and I sent some question mails to the support center.
"Basically, many support centers doesn't support us"
But I sent the mail again and again, and finally I could get resolve one of the problems.
Regardless of the process, I thanked them to erase the problem and I send so-called "thank-you" mail to them.
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After a few days , A mail
"It is great. We have already uploaded your "thank-you" mail on our FAQ site."
came to me.
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"I don't care at all"
"I don't think that "I am not satisfied with the mail" at all.