At the weekend, I went to the public swimming pool with my wife after checking the website for opening times and hours.

However, I was told at the facility's office that they are closed on weekends.

Knowing it was useless, I complained, "we came to check the website" and then we were forced to go home.

In fact, I had already sent an email to City Hall protesting the change in the pool's hours of operation, as it hadn't been updated previously.

I was "dumb" for believing that "City Hall has already handled it.

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The city hall must be busy with measures to deal with the corona epidemic, and I can understand the difficult situation that they have not been able to update their website.

However, I think there is a problem with not taking advantage of the occasional "citizen's notice".

But I know the reason for this.

It would take me 3 minutes to update the home page (or one line of link that takes people to the anti-corona page).

As a matter of fact, City Hall employees have to go through a professional contractor to update their website.

To be exact,

(1) The staff does not have the authority to create the website due to a request for approval (or contractual issues).

(2) Staff do not have the skills to create a website.

Either or both.

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I'm terribly worried about it.

From now on, if a typhoon, flood, or earthquake occurs, disaster and evacuation information on the city hall's website will be the last line of defense for the citizens.

The latest information on the website needs to be updated on a minute-by-minute basis, by the field personnel at their discretion.

But will City Hall be able to respond properly to real-time website updates?

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Honestly, I wish the Ministry of Education, Culture, Sports, Science and Technology (MEXT) would include "creating html files (or text files)" and "uploading to the server" in the educational guidelines rather than "programming education".

I don't expect City Hall employees to improve their web site development skills in any way.

At the very least, I hope that they should be able to send out text-based information.

This is not the time to be cool.

I will not be able to even cry with the administration's poor disclosure literacy by a lack of information, disaster, death, etc.

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Well, I, I emailed the above complaint to city hall today and added, "please email me when you're done responding".

Now, how many days does it take to respond to this response? Or will they ignore me?

The results will be announced soon.